At Unique Impression, we are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not, we are happy to offer a returns policy for your convenience.

Returns Policy Overview

•Return Period: You have 30 days from the date of delivery to return your item(s) for a full refund.

•Eligibility: To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging. Items that show signs of use, damage, or have missing parts may not qualify for a full refund.

How to Initiate a Return

1.Contact Us: Please reach out to our customer service team at Contact Us page to inform us of your intent to return. Include your order number, item details, and reason for the return.

2.Return Authorisation: Our team will provide you with a return authorisation and instructions on how to proceed.

Refunds

Once we receive the item, we will issue your refund within 3-5 working days of receiving it.

Faulty or Damaged Items

•If you receive an item that is faulty or damaged, please contact us within 7 days of receiving your order. We will arrange a replacement or refund as quickly as possible.